Industry: Law Firm
Location: Memphis, TN
Bio: As with most law firms, case volume was the priority. The good news is lead volume was high, however there was a low conversion rate from lead to case – signaling opportunity to improve lead quality. Because the client was able to give us quick feedback on quality, we were able to optimize in almost real-time. The graph above clearly shows that not only were the most calls coming in at 11 AM, they were also the most qualified. This was just the start of optimizations that lead to a 20% increase in case volume in just 6 months.
– Keegan Brown, Megethos CEO
Megethos Tracking: Using call tracking software we thoroughly analyzed their data on a bi-weekly basis to determine which keywords, channels, and ads were generating quality phone calls for their firm.
Dynamic Search Ads: To maximize the targeting opportunity, we used Dynamic Search Ads to allow Google to comb through the various landing pages of the different cases they handled. This allowed us to find new, high performing keywords to add to more relevant campaigns and optimized accordingly.
The client wouldn’t let us get away with anything less than spectacular. Just the way we like it. After analyzing phone call quality we were able to shift budget and optimizations towards times of the day that produced the most qualified leads. This first analysis alone increased lead to case conversion rate by 7% – rinse and repeat – 6 months later there was a total 20% increase in monthly case volume.